Claude 3.5 Haiku

Anthropic

7.8/10

Dimension Breakdown

Tool Calling 8/10

Reliability of function/tool calling — correct schema adherence and parameter extraction

Cost Efficiency 9/10

Price per token relative to output quality for agent tasks

Latency 9/10

Response time — time to first token and total generation time under load

API Reliability 9/10

Uptime, rate limit headroom, and error rates in production

Context Quality 7/10

Long-context coherence and instruction following over turns

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Customer Service RAG General

Summary

Excellent speed and cost efficiency with reliable tool-calling, ideal for fast customer service responses and quick RAG queries.

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Last updated: May 4, 2026